Managed IT Services
Our TotalProtect Advanced product is a comprehensive IT management solution. We monitor, manage and assume responsibility of the daily technology tasks your business needs from technology strategy to application support and integration. Experience the advantages of having an IT department without having to employ one. Experience Worry Free IT.
TotalProtect Aware delivers proactive technology maintenance and monitoring by utilizing 2 key delivery areas from our TotalProtect Advanced product. We focus on commonly overlooked IT responsibilities to lower risk and keep your IT systems driving your business. Onsite needs are conducted at a reduced rate.
Co-Managed IT Services
An ideal complement to your existing IT support team, Co-Managed IT removes the daily maintenance and monitoring tasks keeping your team from initiatives that drive business value. Industry tool sets and best practices are used to gain efficiencies and metrics to better manage and support your IT environment.
TeleMedicine programs are a thriving area of healthcare allowing organization the ability to offer services that were previously not possible in smaller or more remote facilities. Our program management solution focuses on the technical and operational support components of this distributed footprint. We understand the challenges of trying to manage and support assets that are spread all over the country both at the hospital and with the consulting physician panel. We have the ability to proactively monitor and manage any device in the field. Our organically staffed support desk operates 24/7/365 with the ability to support tier 3 level service issues, upholding a 4 ring SLA. We not only have the ability to fully support your program remotely but locally as well, nationwide with over 18,000 resources at our disposal. There is flexibility in our solution to accommodate both new and existing programs.
Operational Support Features
- Single Point of contact
- Fixed Fee per Device (allows for easy budgeting)
- White Label services (we are part of your program)
- Asset Management and Tracking
- Device/Cart Assembly
- Hardware Procurement
- Device Deployment
- Device Provisioning
- Device Warehousing
- On Site Training
Technical Support Features
- 24/7/365 Support Desk
- HIPPA Certified Online Documentation
- HIPPA Certified Support Tools
- Full reporting capibilities
- Proactive Fleet Monitoring
- Proactive Fleet Management
- Video Codec Support (Hardware and Software)
- Clinical Platform support
- On-Site Support
- 4 hour SLA during business hours
- Next business day SLA on non-emergency, after-hours issues
Compliance and Remediation
Compliance and Remediation
Navita takes a strategic and consultative approach to deliver results to many of the compliance issues that business face today. From PCI to HIPPA and everywhere in between, Navita can guide you through the process of identifying your weak areas and building a roadmap to get your business back to an even keel.
Assessments that we offer:
- 250 Point Technology Best Practices Review
- PCI Compliance Review
- HIPAA Compliance Review
- Technology / Architecture Assessments
- Business to Technology Alignment
Managed Security Services
Managed Security Services
Navita Stronghold, a comprehensive suite of Department of Defense grade security tools that actively and proactively protects your business. We make the assumption that your network has already been breached allowing us to look at securing your network in a different way. Perimeter defense is fine and you could have the best firewall on the planet, but somehow someone will break that defense. We want to keep your data from leaving your network and tracking it if it does. The traditional ways of securing a network are no longer adequate Navita Stronghold ensures that your network and data are safe.
Our people are the difference. All of our team members bring a minimum of 10 Years of Management in their respective areas. This experience is passed on to our clients to help drive desired results. Let us keep you on the right track. Our areas of expertise include, but are not limited to Technical to Strategic Alignment, Business Intelligence, Data Governance, Master Data Management Strategies, CIO / CTO Services, Disaster Recovery / Business Continuity Planning.
Cloudfinder currently covers more SaaS platforms than any other cloud-to-cloud backup service. Moreover, Cloudfinder is the only cloud-to-cloud backup provider that offers search, overview, and reporting across all the services your organization subscribes to. With Cloudfinder covering all your backup you will save the time and hassle of learning new programs. And you can search multiple services with just one click from one search window.
Anywhere access. Fluid collaboration. Secure sharing. Anchor brings mobile productivity under control. eFolder Anchor allows the mobile worker to securely access and share files wherever they go, on any device. Access can happen from laptops, tablets and phones, as employee content and corporate data is synced on the fly. Team Shares streamline file changes, ensuring that teams have real-time access to the most recent file versions.
Users can easily share, set expiration dates, track downloads, receive notifications and send messages. All user activity is tracked – including adds, deletes and changes – enabling restoration of deleted files or previous versions. Clients can also cloud-enable their file server, lessening the need for cumbersome FTP and VPNs.